Refund and Returns Policy
Last Updated: July 1, 2025
At MyTechHub.shop, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we’re here to help with an easy and transparent return process.
🛍️ Eligibility for Returns
We accept returns under the following conditions:
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The item was purchased from MyTechHub.shop
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The return request is made within 14 days of delivery
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The product is unused, unopened, and in its original packaging
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You have the receipt or proof of purchase
Note: Certain items such as gift cards, downloadable software, and personalized/customized products are non-returnable.
📦 How to Request a Return
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Contact Us at [email protected] with your order number and reason for return.
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Our support team will provide you with a Return Authorization and shipping instructions.
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Securely pack the item and ship it back using a trackable service.
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
💸 Refunds
Once we receive and inspect your returned item:
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You’ll receive an email confirmation
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Approved returns will be refunded to your original payment method within 7–10 business days
Shipping fees are non-refundable, unless the return is due to our error.
🔁 Exchanges
Need a different item or size?
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Contact us to arrange an exchange.
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Exchanges are subject to product availability.
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Return shipping fees may apply.
🚫 Damaged or Incorrect Items
If you received a damaged or wrong item, please notify us within 48 hours of delivery.
Include your order number and a photo of the product, and we’ll send a replacement or issue a refund at no extra cost.
❗ Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again
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Contact your credit card company or bank — it may take time before the refund is posted
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Still no luck? Contact us at [email protected]